Online payment and internet banking in now considered a normal channel for consumers to pay their bills, rents and services.

In Thailand, AIS as Thailand’s largest mobile operator offers a service named MPAY allowing mobile payment. If one doesn’t have any questions about fees and service allow, they won’t have faced the problem I’m facing while trying to go through their website for Q&A.


(snap shot taken 5/19/2011 3:44 PM)

While navigating through the website, I’ve noticed that the background color used blended completely with the fonts used, white and white. In order to read the text, you would have to select the area to highlight it.

As if there was no quality control about this release at all, making hard for the customer to guess the text behind. I hope others will realized and poke this to whom may concern at AIS to correct this.